Elgin Escape Gift Card Refund Request

Due to the ongoing Coronavirus pandemic, we have taken the difficult decision to close our live escape room.

We are offering full refunds for unredeemed gift vouchers. Only the original purchaser of the gift card can claim the refund. Due to anti-money laundering regulations, gift cards purchased through our website can only be refunded onto the original card, any gift cards paid by cash will be refunded via cheque.

This refund scheme will be available until the 31st December 2020. This does not effect your statutory rights.